General Returns Policy
We offer a 100% guarantee for any defective or damaged art object. If you find that any art object has a defect it will be replaced with the same product unless a refund is requested.
Please check the package immediately upon receipt. Any defects or damage must be reported within 14 working days from the date of delivery.\
We accept returns and exchanges.
Contact us within 14 days from the delivery.
We will send you a new art object or get your money back within 30 days from the delivery.
Pay attention: in the case, you return or exchange an artwork of proper quality, all delivery costs are paid by the buyer.
Policy regarding the processing of personal data
1. General Provisions
This personal data processing policy has been drawn up in accordance with the requirements of the Law of Ukraine "On the Protection of Personal Data" (hereinafter referred to as the Law on Personal Data) and determines the procedure for processing personal data and measures to ensure the security of personal data taken by KULIBIN studio (hereinafter referred to as the Operator).
1.1. The operator sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of a person and a citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
1.2. This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website https://kulibinstudio.com/.
2. Basic concepts used in the Policy
2.1. Automated processing of personal data - processing of personal data using computer technology.
2.2. Blocking of personal data is a temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data).
2.3. Website - a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://kulibinstudio.com/.
2.4. Personal data information system - a set of personal data contained in databases, and information technologies and technical means that ensure their processing.
2.5. Depersonalization of personal data - actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data.
2.6. Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
2.7. Operator - a state body, municipal body, legal entity or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.
2.8. Personal data - any information relating directly or indirectly to a specific or identifiable User of the website https://kulibinstudio.com/.
2.9. Personal data authorized by the subject of personal data for distribution - personal data, access to an unlimited number of persons to which is provided by the subject of personal data by giving consent to the processing of personal data permitted by the subject of personal data for distribution in the manner prescribed by the Law on Personal Data (hereinafter - personal data allowed for distribution).
2.10. User - any visitor to the website https://kulibinstudio.com/.
2.11. Provision of personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons.
2.12. Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way.
2.13. Cross-border transfer of personal data is the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.
2.14. Destruction of personal data - any actions as a result of which personal data is irretrievably destroyed with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) material carriers of personal data are destroyed.
3. Basic rights and obligations of the Operator
3.1. The operator has the right:
- receive from the subject of personal data reliable information and / or documents containing personal data;
- in the event that the subject of personal data withdraws consent to the processing of personal data, the Operator has the right to continue processing personal data without the consent of the subject of personal data if there are grounds specified in the Law on Personal Data;
- independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of the obligations provided for by the Law on Personal Data and the regulatory legal acts adopted in accordance with it, unless otherwise provided by the Law on Personal Data or other federal laws.
3.2. The operator is obliged:
- provide the subject of personal data, at his request, with information regarding the processing of his personal data;
– organize the processing of personal data in the manner prescribed by the current legislation of Ukraine;
– respond to requests and requests from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
- report to the authorized body for the protection of the rights of subjects of personal data, at the request of this body, the necessary information within 30 days from the date of receipt of such a request;
– publish or otherwise provide unrestricted access to this Policy regarding the processing of personal data;
- take legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other illegal actions in relation to personal data;
- stop the transfer (distribution, provision, access) of personal data, stop processing and destroy personal data in the manner and cases provided for by the Personal Data Law;
– perform other duties provided for by the Law on Personal Data.
4. Basic rights and obligations of personal data subjects
4.1. Subjects of personal data have the right to:
– receive information regarding the processing of his personal data, except as otherwise provided by federal laws. The information is provided to the subject of personal data by the Operator in an accessible form, and it should not contain personal data relating to other subjects of personal data, unless there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it is established by the Law on Personal Data;
- require the operator to clarify his personal data, block or destroy them if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take legal measures to protect their rights;
– put forward the condition of prior consent when processing personal data in order to promote goods, works and services on the market;
– to withdraw consent to the processing of personal data;
- appeal to the authorized body for the protection of the rights of subjects of personal data or in court against illegal actions or inaction of the Operator when processing his personal data;
– to exercise other rights provided for by the legislation of Ukraine.
4.2. Subjects of personal data are obliged to:
– provide the Operator with reliable data about yourself;
– inform the Operator about the clarification (updating, changing) of their personal data.
4.3. Persons who have provided the Operator with false information about themselves or information about another subject of personal data without the consent of the latter, are liable in accordance with the legislation of Ukraine.
5. The Operator may process the following personal data of the User
5.1. Full Name.
5.2. Email address.
5.3. Phone numbers.
5.4. The site also collects and processes anonymous data about visitors (including cookies) using Internet statistics services (Yandex Metrika and Google Analytics and others).
5.5. The above data further in the text of the Policy are united by the general concept of Personal data.
5.6. Processing of special categories of personal data relating to race, nationality, political views, religious or philosophical beliefs, intimate life is not carried out by the Operator.
5.7. Processing of personal data permitted for distribution from among the special categories of personal data specified in Part 1 of Art. 10 of the Law on Personal Data is allowed if the prohibitions and conditions provided for in Art. 10.1 of the Personal Data Law.
5.8. The User's consent to the processing of personal data permitted for distribution is issued separately from other consents to the processing of his personal data. At the same time, the conditions provided for, in particular, Art. 10.1 of the Personal Data Law. Requirements for the content of such consent are established by the authorized body for the protection of the rights of personal data subjects.
5.8.1 Consent to the processing of personal data permitted for distribution, the User provides the Operator directly.
5.8.2 The Operator is obliged, no later than three working days from the date of receipt of the specified consent of the User, to publish information on the conditions of processing, on the existence of prohibitions and conditions for the processing by an unlimited number of persons of personal data permitted for distribution.
5.8.3 The transfer (distribution, provision, access) of personal data authorized by the subject of personal data for distribution must be terminated at any time at the request of the subject of personal data. This requirement should include the last name, first name, patronymic (if any), contact information (telephone number, e-mail address or postal address) of the subject of personal data, as well as a list of personal data, the processing of which is subject to termination. The personal data specified in this request can be processed only by the Operator to whom it is sent.
5.8.4 Consent to the processing of personal data permitted for distribution terminates from the moment the Operator receives the request specified in clause 5.8.3 of this Policy regarding the processing of personal data.
6. Principles of personal data processing
6.1. The processing of personal data is carried out on a legal and fair basis.
6.2. The processing of personal data is limited to the achievement of specific, predetermined and legitimate purposes. It is not allowed to process personal data that is incompatible with the purposes of collecting personal data.
6.3. It is not allowed to combine databases containing personal data, the processing of which is carried out for purposes that are incompatible with each other.
6.4. Only personal data that meet the purposes of their processing are subject to processing.
6.5. The content and scope of the processed personal data correspond to the stated purposes of processing. The redundancy of the processed personal data in relation to the stated purposes of their processing is not allowed.
6.6. When processing personal data, the accuracy of personal data, their sufficiency, and, if necessary, relevance in relation to the purposes of processing personal data, is ensured. The operator takes the necessary measures and / or ensures their adoption to remove or clarify incomplete or inaccurate data.
6.7. The storage of personal data is carried out in a form that allows determining the subject of personal data, no longer than required by the purposes of processing personal data, if the period for storing personal data is not established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor. The processed personal data is destroyed or depersonalized upon reaching the goals of processing or in case of loss of the need to achieve these goals, unless otherwise provided by federal law.
7. Purposes of personal data processing
7.1. The purpose of processing the User's personal data:
– informing the User by sending e-mails;
- clarification of order and delivery details.
7.2. The Operator also has the right to send notifications to the User about new products and services, special offers and various events. The User can always refuse to receive informational messages by sending an email to the Operator to the e-mail address email@example.com marked "Refusal of notifications about new products and services and special offers".
7.3. Anonymized data of Users collected using Internet statistics services are used to collect information about the actions of Users on the site, improve the quality of the site and its content.
8. Legal grounds for the processing of personal data
8.1. The legal grounds for the processing of personal data by the Operator are:
- list the legal acts that regulate relations related to your activities, for example, if your activities are related to information technology, in particular the creation of websites, then here you can indicate the Federal Law "On Information, Information Technologies and Information Protection" dated July 27 .2006 N 149-FZ;
– statutory documents of the Operator;
– agreements concluded between the operator and the subject of personal data;
– federal laws, other regulatory legal acts in the field of personal data protection;
– Users' consent to the processing of their personal data, to the processing of personal data permitted for distribution.
8.2. The Operator processes the User's personal data only if they are filled in and / or sent by the User independently through special forms located on the website https://kulibinstudio.com/ or sent to the Operator by e-mail. By filling out the relevant forms and / or sending their personal data to the Operator, the User expresses his consent to this Policy.
8.4. The subject of personal data independently decides on the provision of his personal data and gives consent freely, by his own will and in his own interest.
9. Conditions for the processing of personal data
9.1. The processing of personal data is carried out with the consent of the subject of personal data to the processing of his personal data.
9.2. The processing of personal data is necessary to achieve the goals stipulated by the international treaty of Ukraine or the law, to implement the functions, powers and duties assigned by the legislation of Ukraine to the operator.
9.3. The processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another body or official, subject to execution in accordance with the legislation of Ukraine on enforcement proceedings.
9.4. The processing of personal data is necessary for the performance of an agreement to which the subject of personal data is a party or beneficiary or guarantor, as well as to conclude an agreement on the initiative of the subject of personal data or an agreement under which the subject of personal data will be the beneficiary or guarantor.
9.5. The processing of personal data is necessary to exercise the rights and legitimate interests of the operator or third parties, or to achieve socially significant goals, provided that the rights and freedoms of the subject of personal data are not violated.
9.6. The processing of personal data is carried out, access of an unlimited number of persons to which is provided by the subject of personal data or at his request (hereinafter referred to as publicly available personal data).
9.7. Processing of personal data subject to publication or mandatory disclosure in accordance with federal law is carried out.
10. The procedure for collecting, storing, transferring and other types of processing of personal data
The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
10.1. The Operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
10.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of applicable law or if the subject of personal data has given consent to the Operator to transfer data to a third party to fulfill obligations under a civil law contract.
10.3. In case of detection of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator to the Operator’s e-mail address firstname.lastname@example.org marked “Updating personal data”.
10.4. The term for the processing of personal data is determined by the achievement of the purposes for which the personal data were collected, unless a different period is provided by the contract or applicable law.
The User may at any time withdraw his consent to the processing of personal data by sending the Operator a notification by e-mail to the Operator's email address email@example.com marked "Withdrawal of consent to the processing of personal data".
10.6. The prohibitions established by the subject of personal data on the transfer (except for granting access), as well as on the processing or processing conditions (except for obtaining access) of personal data permitted for distribution, do not apply in cases of processing personal data in state, public and other public interests determined by law Ukraine.
10.7. The operator, when processing personal data, ensures the confidentiality of personal data.
10.8. The operator stores personal data in a form that allows determining the subject of personal data, no longer than required by the purposes of processing personal data, if the period for storing personal data is not established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor.
10.9. The condition for terminating the processing of personal data may be the achievement of the purposes of processing personal data, the expiration of the consent of the subject of personal data or the withdrawal of consent by the subject of personal data, as well as the identification of unlawful processing of personal data.
11. List of actions performed by the Operator with the received personal data
11.1. The operator collects, records, systematizes, accumulates, stores, clarifies (updates, changes), extracts, uses, transfers (distributes, provides, accesses), depersonalizes, blocks, deletes and destroys personal data.
11.2. The operator carries out automated processing of personal data with the receipt and / or transmission of the received information via information and telecommunication networks or without it.
12. Cross-border transfer of personal data
12.1. Before the start of the cross-border transfer of personal data, the operator is obliged to make sure that the foreign state to whose territory the transfer of personal data is supposed to be carried out provides reliable protection of the rights of subjects of personal data.
12.2. Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if there is a written consent of the subject of personal data to the cross-border transfer of his personal data and / or execution of an agreement to which the subject of personal data is a party.
13. Privacy of personal data
The operator and other persons who have gained access to personal data are obliged not to disclose to third parties and not to distribute personal data without the consent of the subject of personal data, unless otherwise provided by federal law.
14. Final provisions
14.1. The User can receive any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail firstname.lastname@example.org.
14.2. This document will reflect any changes in the personal data processing policy by the Operator. The policy is valid indefinitely until it is replaced by a new version.
14.3. The current version of the Policy is freely available on the Internet at https://kulibinstudio.com/.
1.1. This offer is an additional offer of TM "Studio KULIBIN", in the text - "Seller", includes an Agreement for the sale of goods remotely, that is, through an online store, hereinafter referred to as the "Agreement", and places a Public offer (offer) . ) on the Seller's official website kulibinstudio.com (hereinafter referred to as the "Website").
1.2. The moment of full and unconditional acceptance by the Buyer of the Seller's offer (acceptance) to conclude an electronic contract for the sale of goods, accounting for the fact of payment by the Buyer of the order on the terms of this Agreement, in accordance and at prices, application on the Seller's website.
Concepts and definitions
2.1. In this proposal, unless the context otherwise requires, the following terms have possible meanings:
* "goods" - models, accessories, components and accompanying items;
* "Internet store" - in accordance with the Law of Ukraine "on electronic commerce", a means for presenting or selling a product, work or service to achieve electronic commerce.
* "Seller" - a company that sells goods presented on the Internet site.
* "Buyer" - an individual who has entered into an Agreement with the Seller on the terms set forth below.
* "Order" - the choice of individual items from the list of goods, reduced by the Buyer for placed orders and small payments.
Subject of the Agreement
3.1. The Seller undertakes to transfer the Goods to the Buyer's ownership, and the Buyer undertakes to pay for and accept the Goods on the terms of this Agreement.
This Agreement governs the purchase and sale of goods in the online store, including:
- voluntary choice by the Buyer of goods in the online store;
- independent registration by the Buyer of the order in the online store;
- payment by the Buyer of the order placed in the online store;
- processing and delivery of the order to the Buyer in the property on the terms of this Agreement.
4.1. The buyer has the right to place an order for any product presented on the Website of the online store and available.
4.2. Each item can be offered in any quantity.
4.3. In the absence of goods in stock, the Manager of the company must notify the Buyer (by phone or via e-mail).
4.4. In the absence of a product, the Buyer replaces it with a product of a similar model, from the preference of this product, cancels the order.
Order payment procedure
5.1. The Buyer independently places an order for selecting a page of the Internet site by adding goods to the virtual basket using the exact "Add to basket" button. You can also place an order by e-mail, phone, Instagram or a convenient messenger, which are indicated in the places of conflicts of the Internet site kulibinstudio.com
5.2. Order line up to 2 business days from the date of its execution. If an order is placed on a weekend or holiday, its processing time starts from the next business day.
Order delivery terms
6.1. Delivery of goods purchased in the online store was carried out to the door at the specified address.
Rights and obligations of the parties:
7.1. The seller has the right:
- unilaterally suspend the operation of the service under this agreement in case of violation by the Buyer of the terms of this agreement.
- timely pay and receive the order on the terms of this contract.
7.3. The buyer has the right:
- place an order in the online store;
- draw up an electronic contract;
- Weather from the Seller Habitat Contract here.
Responsibility of the parties
8.1. The Parties assume this responsibility for non-fulfillment or improper fulfillment of the terms of this agreement in the manner prescribed by the agreement and implemented for the presence of Ukraine.
8.2. Seller does not return
- changed appearance of the goods;
- due to a slight discrepancy in the color gamut of the product, which may differ from the original product exceptionally due to the different color reproduction of monitors on most of the territory of computers of rare sizes;
- the content and reliability of the information exported by the Buyer when placing an order;
- for delays and interruptions in waiting for the Services (order processing and delivery of goods), which are observed everywhere, in circulation outside its control;
- for unlawful illegal actions carried out by the Buyer using this access to the Internet;
- for the transfer by the Buyer of their identifiers of identifiers - IP, MAC address, login and spot calculation;
8.3. The buyer, using the provided access to the Internet, independently assumes responsibility for causing by his actions (personally, even if another person is found under his login) external or their property, natural appearance, state or moral state of moral qualities.
8.4. In the event of force majeure circumstances, the parties are released from the terms of this agreement. For the purposes of this agreement, force majeure means events of an extraordinary, unforeseen nature that exclude or objectively interfere with the execution of this agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.
8.5. The parties shall make every effort to resolve any differences solely through negotiations.
9.1. The online store reserves the right to unilaterally amend this agreement, subject to its prior publication on the website kulibinstudio.com
9.2. The online store was created to organize a remote method of selling goods via the Internet.
9.3. The buyer is responsible for the accuracy of the information specified when placing an order. At the same time, when making an acceptance (placement of an order and subsequent payment for the goods), the Buyer provides the Seller with his unconditional consent to the collection, processing, storage, use of his personal data, in the understanding of the Law of Ukraine "On the Protection of Personal Data".
9.4. Payment by the Buyer of the order placed in the online store means the full consent of the Buyer with the terms of the contract of sale (public offer)
9.5. The actual date of the electronic agreement between the parties is the date of acceptance of the conditions, in accordance with Art. 11 of the Law of Ukraine "On Electronic Commerce"
9.6. Using the resource of the online store to preview the goods, as well as to place an order for the Buyer is free.
9.7. The information provided by the Buyer is confidential. The online store uses information about the Buyer solely for the purpose of processing the order, sending notifications to the Buyer, delivering goods, making mutual settlements, etc.
The procedure for returning goods of good quality
10.1. Return of goods to the online store is carried out in accordance with the current legislation of Ukraine.
10.2. Return of goods to the online store is at the expense of the Buyer.
10.3. When the Buyer returns the goods of good quality, the online store returns to him the amount of money paid for the goods upon the return of the goods, minus compensation for the costs of the online store associated with the delivery of the goods to the Buyer.
11.1. An electronic contract is considered concluded from the moment the person who sent the proposal to conclude such an agreement receives a response on the acceptance of this proposal in the manner prescribed by part six of Article 11 of the Law of Ukraine "On Electronic Commerce".
11.2. Before the expiration date, this Agreement may be terminated by mutual agreement of the parties until the actual delivery of the goods, by refund
11.3. The Parties have the right to terminate this Agreement unilaterally, if one of the Parties fails to comply with the terms of this Agreement and in cases provided for by the current legislation of Ukraine.
Studio: Kharkiv, Ukraine
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